:root{--yellow:#f6c84c;--yellow-strong:#e2a90d;--yellow-soft:#fff4cc;--ink:#202124;--subtle:#8d8f98;--line:#e8e2d4;--line-strong:#d9ccb4;--paper:#fff;--canvas:#f7f3ea;--cream:#fffaf0;--green:#167a45;--green-soft:#e8f6ee;--red:#b42318;--red-soft:#fee8e5;--blue:#245edb;--blue-soft:#e7efff;--shadow:0 18px 48px #20212414;--radius:14px;--radius-sm:9px;--font:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;--mono:"SFMono-Regular",Consolas,"Liberation 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1;gap:3px;min-width:0}.ops-user-menu-copy strong{color:#111826;color:var(--ink);font-size:13.5px;font-weight:750}.ops-user-menu-copy strong,.ops-user-menu-copy>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ops-user-menu-copy>span{color:#667085;color:var(--muted);font-size:11.5px}.ops-user-menu-meta{align-items:center;display:flex;gap:8px;margin-top:3px}.ops-user-menu-meta .role-badge{flex:none;font-size:9px;padding:2px 7px}.ops-user-menu-meta em{color:#98a1b0;color:var(--subtle);font-size:10.5px;font-style:normal}.ops-user-menu-actions{grid-gap:2px;display:grid;gap:2px;padding-top:1px}.ops-user-menu button.ops-user-monday{background:#f0f8f3;background:var(--brand-tint);color:#111826;color:var(--ink);font-weight:700;gap:8px}.ops-user-menu button.ops-user-monday:hover{background:#f0f8f3;background:var(--brand-tint);filter:brightness(.97)}.ops-monday-dot{background:#157a48;background:var(--brand);border-radius:50%;flex:none;height:9px;width:9px}.ops-user-menu 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var(--line);border-radius:8px;border-radius:var(--radius-xs);color:#111826;color:var(--ink);display:block;padding:12px;text-decoration:none;transition:all .13s ease}.research-links a:hover{background:#f0f8f3;background:var(--brand-tint);border-color:#157a48;border-color:var(--brand)}.research-links span,.research-links strong{display:block}.research-links strong{font-weight:750}.research-links span{color:#667085;color:var(--muted);font-size:12px;margin-top:2px}.links-title{margin-top:16px}.section-title-row{align-items:center;display:flex;gap:12px;justify-content:space-between;margin-bottom:12px}.section-title-row h3{margin-bottom:0}.secondary-action{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#37414f;color:var(--ink-soft);font-size:12.5px;font-weight:700;min-height:36px;padding:0 16px;transition:all .13s ease}.secondary-action:hover{background:#f8fafb;background:var(--surface-2);border-color:#667085;border-color:var(--muted)}.research-checks{grid-gap:8px;display:grid;gap:8px}.research-check{grid-gap:12px;background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:8px;border-radius:var(--radius-xs);display:grid;gap:12px;grid-template-columns:84px 1fr;padding:12px}.research-check em{align-self:start;border-radius:999px;font-size:10.5px;font-style:normal;font-weight:800;justify-self:start;padding:4px 9px;text-transform:uppercase}.research-check.pass em{background:#e7f4ec;background:var(--green-soft);color:#157a48;color:var(--green)}.research-check.warn em{background:#fdf0dd;background:var(--amber-soft);color:#b9640a;color:var(--amber-strong)}.research-check.fail em{background:#fdece9;background:var(--red-soft);color:#b4291d;color:var(--red-strong)}.research-check span,.research-check strong{display:block}.research-check strong{font-weight:750}.research-check span{color:#667085;color:var(--muted);font-size:12px;margin-top:2px}.api-status-list{grid-gap:8px;display:grid;gap:8px}.api-status-row{align-items:center;background:#f8fafb;background:var(--surface-2);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:8px;border-radius:var(--radius-xs);display:flex;gap:12px;justify-content:space-between;padding:10px 12px}.api-status-copy{grid-gap:1px;display:grid;gap:1px;min-width:0}.api-status-row strong{font-size:13px;font-weight:700}.api-status-copy span{color:#667085;color:var(--muted);font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.api-status-row em{border-radius:999px;flex:none;font-size:10.5px;font-style:normal;font-weight:800;letter-spacing:.03em;padding:3px 8px;text-transform:uppercase}.api-status-row.ok em{background:#e7f4ec;background:var(--green-soft);color:#157a48;color:var(--green)}.api-status-row.warn em{background:#fdf0dd;background:var(--amber-soft);color:#b9640a;color:var(--amber-strong)}.api-status-row.bad{background:#fdece9;background:var(--red-soft);border-color:#f4c4bd}.api-status-row.bad em{background:#fff;color:#b4291d;color:var(--red-strong)}.missing-api-list{display:flex;flex-wrap:wrap;gap:8px}.missing-api-list span{background:#e9f0fe;background:var(--blue-soft);border-radius:999px;color:#1f57c6;color:var(--blue-strong);font-size:12px;font-weight:700;padding:7px 10px}.alert-match-card{background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:12px;border-radius:var(--radius);padding:18px}.alert-match-card h3{font-size:17px;font-weight:800;letter-spacing:-.01em;line-height:1.2;margin-top:4px}.alert-match-card.verified{background:#e7f4ec;background:var(--green-soft);border-color:#bfe4cd}.alert-match-card.caller_address,.alert-match-card.mismatch{background:#fdece9;background:var(--red-soft);border-color:#f4c4bd}.alert-match-card.needs_verification,.alert-match-card.suspect{background:#fdf0dd;background:var(--amber-soft);border-color:#f2d5a8}.alert-match-card.manual_entry,.alert-match-card.third_party{background:#e9f0fe;background:var(--blue-soft);border-color:#c3d6fb}.alert-match-head{align-items:flex-start;display:flex;gap:12px;justify-content:space-between}.match-badge{background:#fff;background:var(--surface);border:1px solid #10182814;border-radius:999px;flex-shrink:0;font-size:10.5px;font-style:normal;font-weight:800;letter-spacing:.03em;padding:4px 10px;text-transform:uppercase}.match-badge.verified{color:#157a48;color:var(--green)}.match-badge.third_party{color:#1f57c6;color:var(--blue-strong)}.match-badge.caller_address{color:#b4291d;color:var(--red-strong)}.match-badge.suspect{color:#b9640a;color:var(--amber-strong)}.match-badge.manual_entry{color:#1f57c6;color:var(--blue-strong)}.match-action{background:#ffffffa6;border-radius:8px;border-radius:var(--radius-xs);font-size:13px;font-weight:600;line-height:1.45;margin-top:10px;padding:10px 12px}.match-grid{grid-gap:0 20px;display:grid;gap:0 20px;grid-template-columns:1fr 1fr;margin-top:12px}.research-compare{background:#e9f0fe;background:var(--blue-soft);border:1px solid #c3d6fb;border-radius:12px;border-radius:var(--radius);padding:16px 18px}.research-compare-head{align-items:flex-start;display:flex;gap:12px;justify-content:space-between}.research-compare-head h3{font-size:16px;font-weight:800;letter-spacing:-.01em;margin-top:3px}.research-compare-head em{color:#1f57c6;color:var(--blue-strong);font-size:12px;font-style:normal;font-weight:700;white-space:nowrap}.compare-table{background:#fff;background:var(--surface);border:1px solid #c3d6fb;border-radius:8px;border-radius:var(--radius-xs);margin-top:12px;overflow:hidden}.compare-row{grid-gap:12px;border-bottom:1px solid #eaedf1;border-bottom:1px solid var(--line);display:grid;font-size:13px;gap:12px;grid-template-columns:1.1fr 1fr 1fr;padding:9px 12px}.compare-row:last-child{border-bottom:0}.compare-row.compare-head{background:#f8fafb;background:var(--surface-2)}.compare-row.compare-head span{color:#98a1b0;color:var(--subtle);font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.compare-row>span:first-child{font-weight:750}.compare-row .was{color:#667085;color:var(--muted);text-decoration:line-through;-webkit-text-decoration-color:#dfe3e9;text-decoration-color:#dfe3e9;-webkit-text-decoration-color:var(--line-strong);text-decoration-color:var(--line-strong)}.compare-row .now{color:#157a48;color:var(--brand);font-weight:700}.confirm-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#1018286b;display:grid;inset:0;overflow-y:auto;padding:24px;place-items:center;position:fixed;z-index:70}.confirm-modal{animation:modal-in .16s ease;background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:16px;border-radius:var(--radius-lg);box-shadow:0 18px 44px #10182829;box-shadow:var(--shadow-lg);padding:22px;width:min(440px,100%)}.confirm-modal h3{font-size:18px;font-weight:800;letter-spacing:-.01em}.confirm-modal p{color:#667085;color:var(--muted);font-size:13.5px;line-height:1.5;margin-top:8px}.confirm-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:18px}.confirm-actions .secondary-action{height:42px}.detail-edit-button{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#37414f;color:var(--ink-soft);font-size:13px;font-weight:700;height:34px;padding:0 14px;transition:all .13s ease}.detail-edit-button:hover{background:#f8fafb;background:var(--surface-2);border-color:#667085;border-color:var(--muted)}.detail-wide-button{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#37414f;color:var(--ink-soft);font-size:13px;font-weight:700;height:34px;padding:0 14px;transition:all .13s ease}.detail-wide-button:hover{background:#f8fafb;background:var(--surface-2);border-color:#667085;border-color:var(--muted)}.detail-wide-button[aria-pressed=true]{background:#f0f8f3;background:var(--brand-tint);border-color:#bfe4cd;color:#0c4a2c;color:var(--brand-ink)}.workspace.queue-collapsed{grid-template-columns:minmax(0,1fr)}.workspace.queue-collapsed .left-column{display:none}.edit-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#1018286b;display:grid;inset:0;overflow-y:auto;padding:5vh 16px;place-items:start center;position:fixed;z-index:70}.edit-modal{animation:modal-in .17s ease;background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:16px;border-radius:var(--radius-lg);box-shadow:0 18px 44px #10182829;box-shadow:var(--shadow-lg);width:min(620px,100%)}.edit-head{align-items:flex-start;border-bottom:1px solid #eaedf1;border-bottom:1px solid var(--line);display:flex;gap:12px;justify-content:space-between;padding:18px 20px 12px}.edit-head h2{font-size:19px;font-weight:800;letter-spacing:-.01em;margin-top:3px}.edit-close{background:#f1f4f6;background:var(--surface-3);border-radius:999px;color:#667085;color:var(--muted);font-size:18px;font-weight:700;height:32px;width:32px}.edit-close:hover{background:#dfe3e9;background:var(--line-strong);color:#111826;color:var(--ink)}.edit-body{grid-gap:12px;display:grid;gap:12px;grid-template-columns:1fr 1fr;padding:16px 20px}.edit-field{grid-gap:5px;display:grid;gap:5px;min-width:0}.edit-field.span-2{grid-column:1/-1}.edit-field>span{color:#98a1b0;color:var(--subtle);font-size:10.5px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.edit-field input,.edit-field textarea{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:8px;border-radius:var(--radius-xs);font-weight:550;height:42px;padding:0 12px;width:100%}.edit-field textarea{height:auto;line-height:1.5;min-height:76px;padding:10px 12px;resize:vertical}.edit-reresearch{align-items:flex-start;background:#fdf0dd;background:var(--amber-soft);border:1px solid #f2d5a8;border-radius:8px;border-radius:var(--radius-xs);color:#b9640a;color:var(--amber-strong);display:flex;font-size:12.5px;font-weight:650;gap:10px;line-height:1.45;margin:0 20px;padding:12px 14px}.edit-reresearch input{accent-color:#b9640a;accent-color:var(--amber-strong);height:16px;margin-top:2px;width:16px}.edit-actions{align-items:center;border-top:1px solid #eaedf1;border-top:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;margin-top:6px;padding:16px 20px}.edit-actions,.edit-actions-right{display:flex;gap:10px}.edit-delete-button{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#b4291d;color:var(--red-strong);font-size:12.5px;font-weight:700;height:36px;padding:0 14px;transition:all .13s ease}.edit-delete-button:hover{background:#fdece9;background:var(--red-soft);border-color:#f4c4bd}.edit-delete-confirm{align-items:center;color:#b4291d;color:var(--red-strong);display:inline-flex;font-size:12.5px;font-weight:700;gap:8px}.edit-delete-yes{background:#d63a2c;background:var(--red);border-radius:999px;color:#fff;font-size:12px;font-weight:700;height:30px;padding:0 12px}.edit-delete-yes:hover{background:#b4291d;background:var(--red-strong)}.edit-delete-no{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#37414f;color:var(--ink-soft);font-size:12px;font-weight:700;height:30px;padding:0 12px}.queue-header-right{align-items:center;display:flex;gap:10px}.queue-trash-btn{border-radius:999px;color:#667085;color:var(--muted);display:inline-grid;height:30px;place-items:center;position:relative;transition:all .13s ease;width:30px}.queue-trash-btn:hover{background:#f1f4f6;background:var(--surface-3);color:#b4291d;color:var(--red-strong)}.queue-trash-btn svg{height:16px;width:16px}.queue-trash-btn em{background:#d63a2c;background:var(--red);border-radius:999px;box-shadow:0 0 0 2px #fff;box-shadow:0 0 0 2px var(--surface);color:#fff;display:grid;font-size:9.5px;font-style:normal;font-weight:800;height:15px;min-width:15px;padding:0 4px;place-items:center;position:absolute;right:-3px;top:-3px}.trash-note{color:#667085;color:var(--muted);font-size:12.5px;line-height:1.5;padding:14px 20px 0}.trash-list{grid-gap:8px;display:grid;gap:8px;padding:12px 20px 20px}.trash-row{align-items:center;background:#f8fafb;background:var(--surface-2);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:10px;border-radius:var(--radius-sm);display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;padding:11px 13px}.trash-row-main{min-width:0}.trash-row-main strong{display:block;font-size:13.5px;font-weight:750}.trash-row-main span{color:#667085;color:var(--muted);display:block;font-size:12px;margin-top:2px}.trash-row-actions{display:flex;flex-shrink:0;gap:7px}.edit-actions .secondary-action{height:44px}.rules-list{grid-gap:8px;display:grid;gap:8px}.rule-row{background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:8px;border-radius:var(--radius-xs);display:flex;gap:14px;justify-content:space-between;padding:13px;text-align:left;transition:all .13s ease;width:100%}.rule-row:hover{border-color:#dfe3e9;border-color:var(--line-strong)}.rule-row strong{display:block;font-weight:750}.rule-row span{color:#667085;color:var(--muted);display:block;font-size:12px;margin-top:2px}.rule-row em{align-self:center;background:#e7f4ec;background:var(--green-soft);border-radius:999px;color:#157a48;color:var(--green);font-size:10.5px;font-style:normal;font-weight:800;padding:4px 9px;text-transform:uppercase}.rule-row.active{background:#fdece9;background:var(--red-soft);border-color:#f4c4bd}.rule-row.active em{background:#fbdcd6;color:#b4291d;color:var(--red-strong)}.toggle-grid button{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:999px;color:#667085;color:var(--muted);font-size:12.5px;font-weight:650;padding:8px 13px;transition:all .13s ease}.toggle-grid button:hover{border-color:#667085;border-color:var(--muted)}.toggle-grid button.active{background:#e7f4ec;background:var(--brand-soft);border-color:#157a48;border-color:var(--brand);color:#0c4a2c;color:var(--brand-ink)}.toggle-grid button.positive.active{background:#e7f4ec;background:var(--green-soft);border-color:#bfe4cd;color:#157a48;color:var(--green)}.toggle-grid button.negative.active{background:#fdece9;background:var(--red-soft);border-color:#f4c4bd;color:#b4291d;color:var(--red-strong)}.knockout-reason-box label{grid-gap:6px;display:grid;gap:6px;margin-top:10px}.knockout-reason-box textarea{background:#fff;background:var(--surface);border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:8px;border-radius:var(--radius-xs);font:inherit;font-weight:550;min-height:80px;padding:11px 12px;resize:vertical}.knockout-reason-box textarea:focus{border-color:#157a48;border-color:var(--brand);box-shadow:0 0 0 3px #157a481f}.knockout-reason-line{color:#b4291d;color:var(--red-strong);font-weight:700}.hint-line{color:#667085;color:var(--muted);font-size:12.5px;margin-top:10px}.advisory-list{display:flex;flex-direction:column;gap:10px;margin-bottom:16px}.advisory{align-items:flex-start;background:#fdf0dd;background:var(--amber-soft);border:1px solid #f2d3a2;border-radius:12px;display:flex;gap:12px;padding:12px 14px}.advisory-icon{background:#e8820e;background:var(--amber);border-radius:999px;color:#fff;display:grid;flex-shrink:0;font-size:13px;font-weight:800;height:20px;margin-top:1px;place-items:center;width:20px}.advisory strong{color:#b9640a;color:var(--amber-strong);display:block;font-size:13px}.advisory span{color:#8a5a12;display:block;font-size:12.5px;line-height:1.5;margin-top:2px}.job-size-list{display:flex;flex-direction:column}.job-size-row{grid-gap:12px;align-items:baseline;border-bottom:1px solid #eaedf1;border-bottom:1px solid var(--line);display:grid;gap:12px;grid-template-columns:minmax(0,120px) minmax(0,1fr);padding:10px 0}.job-size-row:last-child{border-bottom:0}.job-size-row strong{color:#111826;color:var(--ink);font-size:13px;font-weight:700}.job-size-row span{color:#667085;color:var(--muted);font-size:12.5px}.handoff-box{background:#f8fafb;background:var(--surface-2);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:8px;border-radius:var(--radius-xs);margin-bottom:14px;padding:14px}.handoff-box strong{font-weight:800}.handoff-box p{color:#667085;color:var(--muted);margin-top:5px}.handoff-attachments{border-top:1px solid #eaedf1;border-top:1px solid var(--line);margin-top:12px;padding-top:12px}.handoff-attachments>span{color:#667085;color:var(--muted);font-size:12.5px;line-height:1.4}.handoff-attach-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.handoff-attach-row img{object-fit:cover;width:56px}.handoff-attach-doc,.handoff-attach-row img{border:1px solid #dfe3e9;border:1px solid var(--line-strong);border-radius:8px;border-radius:var(--radius-xs);height:56px}.handoff-attach-doc{align-items:center;background:#f8fafb;background:var(--surface-2);display:flex;gap:6px;max-width:170px;padding:0 10px}.handoff-attach-doc em{color:#667085;color:var(--muted);font-size:15px;font-style:normal}.handoff-attach-doc span{font-size:12px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.integration-list{grid-gap:8px;display:grid;gap:8px}.integration-row{background:#fff;background:var(--surface);border:1px solid #eaedf1;border:1px solid var(--line);border-radius:8px;border-radius:var(--radius-xs);display:flex;gap:14px;justify-content:space-between;padding:12px}.integration-row.ready{background:#e7f4ec;background:var(--green-soft);border-color:#bfe4cd}.integration-row.warn{background:#fdf0dd;background:var(--amber-soft);border-color:#f2d5a8}.integration-row span,.integration-row strong{display:block}.integration-row strong{font-weight:750}.integration-row span{color:#667085;color:var(--muted);font-size:12px;margin-top:2px}.integration-row em{align-self:center;background:#f1f4f6;background:var(--surface-3);border-radius:999px;color:#667085;color:var(--muted);font-size:10.5px;font-style:normal;font-weight:800;padding:4px 9px;text-transform:uppercase}.integration-row.ready em{background:#d3efdd;color:#157a48;color:var(--green)}.integration-row.warn em{background:#f7e2bd;color:#b9640a;color:var(--amber-strong)}.push-row{align-items:center;display:flex;flex-wrap:wrap;gap:12px;margin-top:12px}.push-status{border-radius:8px;border-radius:var(--radius-xs);font-size:13px;font-style:normal;font-weight:700;padding:8px 12px}.push-status.success{background:#e7f4ec;background:var(--green-soft);color:#157a48;color:var(--green)}.push-status.error{background:#fdece9;background:var(--red-soft);color:#b4291d;color:var(--red-strong)}.push-status.blocked,.push-status.offline{background:#fdf0dd;background:var(--amber-soft);color:#b9640a;color:var(--amber-strong)}.push-status a{color:inherit;font-weight:800}.monday-link{color:#1f57c6;color:var(--blue-strong);display:inline-block;font-weight:750;margin-top:8px}.estimate-warning{grid-gap:4px;background:#fdece9;background:var(--red-soft);border:1px solid 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span{color:#667085;color:var(--muted);font-size:12px;line-height:1.5;max-width:240px}.queue-empty-reset{background:#f0f8f3;background:var(--brand-tint);border-radius:999px;color:#0c4a2c;color:var(--brand-ink);font-size:12px;font-weight:700;margin-top:8px;padding:6px 13px}.queue-empty-reset:hover{filter:brightness(.97)}.view-loading{animation:viewShimmer 1.2s ease-in-out infinite;background:linear-gradient(100deg,#f8fafb 30%,#f1f4f6 50%,#f8fafb 70%);background:linear-gradient(100deg,var(--surface-2) 30%,var(--surface-3) 50%,var(--surface-2) 70%);background-size:200% 100%;border-radius:12px;border-radius:var(--radius);margin:8px;min-height:320px}@keyframes viewShimmer{0%{background-position:200% 0}to{background-position:-200% 0}}